Privacy Notice

Introduction
This Privacy Notice explains how Acer Europe SA ("we", "us", "our") processes your personal data when you sign up for membership on our digital platform, and when you register for and attend our training programs. This information is provided in accordance with applicable data protection laws.

Data Controller Information
Data Controller: Acer Europe SA
Address: via della Posta 28, 6934 Bioggio Switzerland

Personal Data Collection
We collect personal data about you when you interact with us, including when you:

• Visit our website
• Register for an account
• Use our services
• Contact us for support

Types of personal data we collect include:

• Contact data: First name, last name, email, postal address, telephone number, language, organization.
• Account data: Username, user ID, and password when you create an account.
• Participation data: Details of training programs you enroll in, including topics, registration, attendance, completion, and certifications.
• Technical data: operating system, usage times and dates, browser type.

We primarily collect personal data directly from you. However, if you register through an employer or partner organization, we may receive your data from them.

Use of Personal Data
Your personal data is used for the following purposes:

• Contract performance: To manage and deliver training events and services.
• Service quality and performance: To improve the quality of our services based on our legitimate interests. We analyze training preferences and website usage to enhance user experience.
• Marketing: To inform you about relevant training and services, subject to your subscription to our mailing list or as per applicable laws.
• Legal compliance: To fulfill legal obligations, such as record-keeping and cooperation with authorities.
• Operational and security purposes: For administrative purposes, IT security, and ensuring your safety during onsite events.

Data Retention
We retain personal data only as long as necessary for processing purposes or as required by law:

• Unpaid access data is retained for 24 months after the last platform login.

Data Sharing
We do not sell your personal data. We may share your data with:

• Service providers (e.g., IT support)
• Course instructors or event speakers
• Professional advisers and legal authorities

Data may be disclosed as necessary for contract performance or as outlined in this notice.

Cross-border Data Transfer
Your data may be processed abroad, including in data centers in the EEA or other countries where we operate. We ensure appropriate safeguards (such as standard contractual clauses) are in place for data transfers outside your jurisdiction.

Your Rights
Under certain circumstances, you have the right to::

• Access to data
• Rectification of inaccuracies
• Objection to processing
• Withdrawal of consent
• Data portability
• Restriction of processing
• Erasure of data
• lodge a complaint with a supervisory authority

To exercise any rights, please contact us using the details provided below.

Changes to This Privacy Notice
This Privacy Notice may be updated periodically and is not part of any contract. Last update: May 2024.

Contact Information
For more information or to exercise your data protection rights, please contact us at: Email: eu.academy@aceremail.com.